The receptionist that turns leads into jobs.
WorkClerk answers missed and after-hours electrical calls, turns the details into a job packet, and texts you the next move: call, ask for photos, book an estimate, or decline.
Today 7:43 PM
Breaker issue from Jamie
safety signalWest Chester. Kitchen breaker trips when the microwave starts.
Warm panel reported. Wants help this week.
Reply 1-4: call, photos, estimate, decline
The whole lead handoff, in order.
WorkClerk is not another inbox. It answers the call, collects the facts, creates the packet, texts the owner the decision menu, and keeps the follow-up history attached.
Answers calls
Picks up missed and after-hours electrical calls with a narrow receptionist script.
Gathers electrician facts
Collects location, symptoms, timing, access notes, and safety signals in contractor language.
Builds packets
Turns the transcript into a concise packet with the decision points kept together.
Sends SMS decisions
Texts the owner the next move: call, ask for photos, book an estimate, or decline.
Tracks CRM and follow-up history
Keeps the transcript, replies, follow-ups, and customer history tied to the same lead.
One breaker call, four connected surfaces.
The same lead moves from caller transcript to extracted packet, contractor SMS, and dashboard follow-up record. That is the product promise in miniature.
Caller transcript snippet
The agent keeps the call short and collects what changes the next move.
Caller
The kitchen breaker trips every time the microwave starts, and the panel felt warm tonight.
WorkClerk
I can collect the details for Bright Wire. Is there smoke, a burning smell, sparks, or exposed wiring right now?
Caller
No smoke or sparks. I would like someone this week if possible.
Polished where the workflow needs it.
These are the practical controls that keep the receptionist useful for electrical shops without letting it overstep the contractor.
Contractor-specific voice agents
Each contractor gets a voice agent tuned to their public business name, trade, service mix, and intake boundaries.
SMS routing
Owner SMS routing keeps the first decision on the phone number where the contractor already works.
Price and hour guardrails
Configured price ranges and business hours guide the conversation without promising a price or visit slot.
Safe photo links
Photo requests use safe upload links and never ask a caller to open panels, touch wiring, or climb.
Transcript metadata
Transcript summaries, recording references, confidence, and source-call details stay attached for review.
Setup visibility
Setup views show whether phone numbers, agents, webhooks, and owner routing are ready before calls go live.
Useful help with hard edges.
WorkClerk makes intake cleaner, but the contractor still owns pricing, scheduling, diagnosis, safety judgment, and customer commitments.
Guardrails stay visible
Plain boundaries for a high-trust service business.
Start with the calls that already cost you attention.
Best for owner-operated electrical shops with after-hours misses, estimate requests, and jobs that should be qualified before they hit the calendar.